Terms of service

Sure — here is the same Terms of Service with all address, location, and country references removed. I’ve also removed the Estonia-specific governing-law wording and replaced it with a neutral version.

Terms of Service

Last updated: August 22, 2026

Welcome to RESELLW. These Terms of Service ("Terms") govern your access to and use of the RESELLW website, online store, products, services, features, content, and related services (collectively, the "Services").

The Services are operated by RESELLW ("RESELLW," "we," "us," or "our").

By accessing or using our Services, placing an order, creating an account, or otherwise interacting with our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you should not use the Services.

The Services are hosted and powered by Shopify, which provides the technology that enables us to operate our online store and provide the Services to you.

Please read these Terms carefully before using our website or placing an order.

1. About RESELLW

RESELLW operates an online retail store offering products for purchase through our website.

For questions, support, or other inquiries, you can contact us at:

Email: eliasw4rren@gmail.com

2. Eligibility

By using the Services, you confirm that:

  • You are legally capable of entering into a binding agreement under the laws applicable to you;

  • The information you provide to us is accurate, current, and complete;

  • You will use the Services only for lawful purposes;

  • You will comply with these Terms and all applicable laws and regulations.

If you are purchasing products on behalf of a business or another person, you confirm that you have authority to do so.

We reserve the right to refuse service, cancel orders, or restrict access to the Services where reasonably necessary, including where we suspect fraud, abuse, unlawful activity, or a violation of these Terms.

Nothing in these Terms is intended to exclude or restrict mandatory consumer rights that cannot legally be excluded.

3. Our Products

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, sizes, availability, and other information displayed on our website are accurate.

However, product images and colours may appear differently depending on your device or screen settings.

We reserve the right to:

  • Change product descriptions or specifications;

  • Update or discontinue products;

  • Limit quantities available for purchase;

  • Correct errors or inaccuracies;

  • Change product availability without prior notice.

Where a product is unavailable after you have placed an order, we will contact you and, where appropriate, provide a refund for the affected order.

4. Orders

When you place an order through our website, you are making an offer to purchase the products selected by you.

After placing an order, you may receive an order confirmation email. This confirmation acknowledges that we have received your order; it does not necessarily mean that your order has been accepted.

A contract for the purchase of products is formed when we accept your order and confirm that the products will be supplied.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

  • Product availability issues;

  • Pricing or listing errors;

  • Suspected fraud or unauthorised activity;

  • Incorrect customer or payment information;

  • Unusually large or commercially unreasonable quantities;

  • Violations of these Terms.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.

5. Pricing

All prices displayed on the website are shown in the currency indicated at checkout.

Prices may change from time to time. Any price change will not affect an order that has already been accepted, except where required by law or where a clear pricing error occurred.

We make reasonable efforts to ensure that prices displayed on the website are accurate. If a significant pricing error is discovered before your order has been accepted, we may contact you to confirm whether you wish to proceed at the correct price.

Where applicable, taxes, duties, delivery charges, and other applicable costs will be displayed during the checkout process.

6. Payments

Payments are processed through payment providers made available through our Shopify-powered checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

You agree to provide accurate and complete billing and payment information.

We do not intentionally store complete payment card information on our own systems where payment processing is handled by third-party payment providers.

Payment providers may process your information according to their own privacy policies and terms.

An order may be delayed, cancelled, or declined if payment cannot be successfully authorised or completed.

7. Shipping and Delivery

We will ship products to the delivery address provided during checkout.

You are responsible for ensuring that your shipping information is accurate and complete.

Estimated delivery times displayed on the website or provided after purchase are estimates unless expressly stated otherwise. Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, weather, strikes, or other logistical disruptions.

Where applicable, additional customs duties, import taxes, or similar charges may be payable by the customer. Any such charges will depend on the destination and applicable law.

If your order is delayed, damaged, lost, or otherwise affected during delivery, please contact us at:

eliasw4rren@gmail.com

We will work with the relevant delivery provider to investigate the issue.

Nothing in this section limits any mandatory consumer rights relating to delivery.

8. Returns and Right of Withdrawal

If you are a consumer located in a jurisdiction providing mandatory cancellation or withdrawal rights, those rights apply in addition to any voluntary return policy we may offer.

Where a statutory right of withdrawal applies, you may exercise it by clearly informing us of your decision to withdraw before the applicable deadline.

Withdrawal requests can be submitted to:

Email: eliasw4rren@gmail.com

Unless a different rule applies under mandatory law, customers exercising a statutory right of withdrawal may be responsible for the direct cost of returning goods where they were informed of this obligation before purchase.

Products should be returned within the applicable statutory period and, where permitted by law, customers may be responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods.

Certain products may be excluded from the right of withdrawal where an applicable legal exception applies, such as certain personalised goods, rapidly perishable goods, or sealed products that cannot be returned for health or hygiene reasons after opening.

Nothing in these Terms limits any mandatory statutory right of withdrawal or other consumer protection right.

9. Faulty, Damaged, or Incorrect Products

We are responsible for ensuring that products supplied to consumers comply with applicable mandatory consumer protection laws.

If you receive a product that is defective, damaged, materially different from what you ordered, or otherwise does not conform to the applicable sales contract, please contact us as soon as reasonably possible.

Please provide:

  • Your order number;

  • A description of the issue;

  • Photographs or other evidence where relevant.

Depending on the circumstances and applicable law, you may be entitled to repair, replacement, price reduction, refund, or another appropriate remedy.

Nothing in these Terms limits or replaces mandatory statutory consumer rights.

10. Refunds

Where you are entitled to a refund, we will process the refund in accordance with applicable law and the circumstances of the return or cancellation.

Unless otherwise required by law, refunds will generally be made using the original payment method.

Depending on the circumstances, refunds may be processed after we receive returned products or receive appropriate evidence that the products have been returned.

We are not responsible for delays caused by your payment provider or financial institution after we have initiated a refund.

11. Accounts

Some features of the Services may allow or require you to create an account.

You are responsible for:

  • Maintaining the confidentiality of your login credentials;

  • Keeping your account information accurate;

  • Preventing unauthorised access to your account;

  • Not sharing your password or authentication credentials with others.

You are responsible for activity conducted through your account unless the activity occurred due to circumstances outside your reasonable control.

We may suspend or terminate an account where we reasonably believe that it has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

12. Website Use

You agree not to use the Services to:

  • Violate any applicable law or regulation;

  • Commit fraud or facilitate fraudulent activity;

  • Attempt to gain unauthorised access to our systems;

  • Interfere with the operation or security of the website;

  • Introduce viruses, malware, or other harmful code;

  • Scrape, copy, reproduce, or systematically extract website content without permission;

  • Impersonate another person or business;

  • Submit false, misleading, or fraudulent information;

  • Abuse promotions, discounts, referral programmes, or other offers;

  • Attempt to circumvent security or access controls;

  • Use the Services for any unlawful, harmful, or abusive purpose.

We reserve the right to investigate suspected violations and take appropriate action.

13. Intellectual Property

Unless otherwise stated, the Services and their contents are owned by or licensed to RESELLW.

This includes, without limitation:

  • Logos;

  • Branding;

  • Product descriptions;

  • Website design;

  • Graphics;

  • Photographs;

  • Videos;

  • Text;

  • Page layouts;

  • Software;

  • Other visual and written content.

You may access and use the website for your personal, non-commercial use and for the purpose of purchasing products from RESELLW.

You may not reproduce, distribute, modify, publish, sell, license, create derivative works from, or commercially exploit our content without our prior written permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of our intellectual property to you.

14. Reviews and User Content

Where we allow customers to submit reviews, comments, photographs, or other content ("User Content"), you remain responsible for the content you submit.

By submitting User Content, you confirm that:

  • You own or have the necessary rights to submit the content;

  • The content does not violate another person's rights;

  • The content is not unlawful, fraudulent, threatening, defamatory, obscene, or misleading;

  • The content does not contain malicious code or harmful material.

You grant RESELLW a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute User Content in connection with operating, promoting, and improving the Services, subject to applicable law.

We may remove User Content that we reasonably believe violates these Terms or applicable law.

We do not guarantee that User Content submitted by other customers is accurate or reliable.

15. Third-Party Services and Links

Our Services may contain links, integrations, applications, payment services, shipping services, social media features, or other functionality provided by third parties.

Third-party services are governed by the terms and privacy policies of those third parties.

We are not responsible for the availability, security, accuracy, or practices of third-party websites or services that we do not control.

Your use of third-party services may be subject to additional terms between you and the relevant provider.

16. Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the technology that enables us to offer our online store and related Services.

Your purchase contract for products sold through RESELLW is between you and RESELLW. Shopify provides the underlying commerce technology and is not the seller of the products offered by RESELLW.

17. Privacy

Your use of the Services is also subject to our Privacy Policy.

Our Privacy Policy explains:

  • What personal information we collect;

  • How we collect information;

  • How we use personal information;

  • When we disclose personal information;

  • How Shopify and other service providers may process information;

  • Your privacy rights and choices.

If there is a conflict between these Terms and our Privacy Policy concerning the collection, processing, or disclosure of personal information, our Privacy Policy will control those matters.

18. Promotions and Discount Codes

From time to time, we may offer promotional codes, discounts, sales, or other promotional offers.

Unless otherwise stated:

  • Promotions are subject to the specific terms communicated with the offer;

  • Promotional codes may not be combined;

  • Promotions may have expiry dates or product exclusions;

  • Promotions may be limited to one use per customer or order;

  • We may cancel or refuse promotional transactions where we reasonably believe a promotion has been abused or used fraudulently.

Nothing in this section limits mandatory consumer rights.

19. Availability and Errors

We aim to keep the Services available and accurate, but we do not guarantee that the website will always be available, uninterrupted, error-free, or secure.

The Services may occasionally be unavailable due to:

  • Maintenance;

  • Updates;

  • Technical problems;

  • Third-party service interruptions;

  • Internet or network issues;

  • Events outside our reasonable control.

We may correct errors, update content, change functionality, or temporarily suspend parts of the Services when reasonably necessary.

20. Disclaimer

To the maximum extent permitted by applicable law, the Services are provided subject to their availability and without warranties beyond those that cannot legally be excluded.

We do not guarantee that:

  • The website will always operate without interruption;

  • The website will be completely free from errors;

  • Information displayed on the website will always be complete or current;

  • The Services will meet every individual expectation or requirement.

Nothing in these Terms excludes or limits any statutory warranty, consumer guarantee, or other legal protection that cannot lawfully be excluded or limited.

21. Limitation of Liability

To the maximum extent permitted by applicable law, RESELLW will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms limits liability for matters that cannot legally be limited, including applicable mandatory consumer rights or liability arising from intentional misconduct where such limitation is prohibited by law.

For consumers, mandatory statutory rights and remedies remain unaffected.

22. Events Outside Our Control

We will not be responsible for delays or failures to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters;

  • War;

  • Terrorism;

  • Government actions;

  • Strikes;

  • Labour disputes;

  • Significant transportation disruptions;

  • Internet or telecommunications failures;

  • Cybersecurity incidents;

  • Epidemics or pandemics;

  • Supplier or carrier disruptions;

  • Other events that could not reasonably have been prevented or overcome.

Where reasonably possible, we will notify you of significant disruptions affecting your order.

23. Termination and Suspension

We may suspend or terminate your access to the Services if we reasonably believe that you have:

  • Violated these Terms;

  • Engaged in fraudulent or unlawful activity;

  • Abused our Services;

  • Attempted to compromise our systems;

  • Used the Services in a way that creates risk to RESELLW, our customers, or third parties.

Termination or suspension will not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination will continue to apply.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or operational needs.

When we make changes, we will update the "Last updated" date at the beginning of these Terms.

The updated Terms will apply from the date they are posted, unless otherwise required by applicable law.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law.

25. Governing Law

These Terms are governed by applicable law, except where mandatory consumer protection laws provide otherwise.

If you are a consumer in a jurisdiction with mandatory consumer protection laws, nothing in these Terms prevents you from benefiting from protections that cannot legally be waived.

Where applicable, you may also have the right to bring a claim before the courts available under the laws applicable to you.

26. Disputes and Complaints

If you have a complaint, concern, or dispute relating to your order or the Services, please contact us first so that we have an opportunity to resolve the matter.

You can contact us at:

Email: eliasw4rren@gmail.com

We will make reasonable efforts to resolve complaints promptly and fairly.

You may also have rights to contact the relevant consumer protection or regulatory authority applicable to you, depending on the nature of the complaint.

27. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

The remaining provisions will continue in full force and effect.

28. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean that we waive our right to enforce it later.

Any waiver must be expressly made by us.

29. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or terms expressly incorporated into the Services, constitute the agreement between you and RESELLW regarding your use of the Services, except where additional terms apply to a particular product, promotion, service, or transaction.

If there is a conflict between these Terms and mandatory applicable law, the mandatory law will prevail.

30. Contact Us

If you have any questions about these Terms of Service, your order, or our Services, please contact us:

RESELLW

Email: eliasw4rren@gmail.com

Last updated: August 22, 2026